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Showing posts from April, 2012

What Siri taught me: The secret of the world best brands

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  This is not a product review. Siri : Hello KING! How can I be of assistance at this time? (And between, it’s 10 minutes to your meeting with Warren Buffet). This is the voice response of Siri. Siri is a digital office assistant in the new iPhone 4GS. This intelligent character is capable of reporting the weather, placing a call, reminding you of your appointments and so much more. Siri is so amazing. This creation is albeit one of the most brilliant features of the new iPhone. Even though this is not a product review, it would be a great disservice to creativity not to acknowledge the wonder of something truly beautiful. Not long ago, I saw a video on YouTube; it was a feature presentation on the similar shared values between Ritz Carlton and Apple. This Comparism shouldn’t startle you. It’s about the Customer Service culture of these two organisations. After watching this video, perusing Richard Branson’s SCREW BUSINESS AS USUAL and listening to Paul Orfal...

The Labor of Fools: Why business managers fail.

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Its amazing how much people expect the God of Commerce to shower His good fortunes on their work when clearly nothing much is being done on their part. I am truly tired of the talk of luck especially when used within the context of mysterious galactic wealth transfer. Luck is simply the result of opportunity and preparation meeting to create an advantage . I am sick and tired of the seeming superstititous expectations. How can you expect to receive value when you have not inputed value?     The microwave syndrome has crept into every nook and cranny of our lives. We want it and we want it very fast.   People no longer want to pay the price anymore. These days, young people don’t want to hear anything about hardwork. No wonder the success rate in exams are few and far between. Have you seen the rate of divorces lately? Things have fallen apart (Chinua Achebe). The flagrant abuse of the rules and principles of success has certianly fetched us ...